Effective Date: 11/17/2024

At Phos, we are committed to protecting your privacy and ensuring that your experience with our products and services is as enjoyable and secure as possible. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or engage with our products and services.

 

1. Information We Collect

When you visit Phos’ website or interact with us through our services, we may collect the following types of personal information:

• Personal Identification Information: This may include your name, email address, phone number, billing and shipping addresses, payment information, and other similar details you provide when purchasing our products or signing up for newsletters or promotions.

• Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, operating system, and browsing activity on our website. This is collected using cookies and similar tracking technologies.

• Transactional Data: When you make a purchase, we collect information related to your transaction, including payment details and purchase history.

• Communication Data: Any communication you initiate with us, including inquiries, support requests, and feedback.

 

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders, including sending you related information such as order confirmations, receipts, and shipping updates.

• To provide customer support and respond to inquiries.

• To improve and personalize your experience on our website, such as through product recommendations or customized content.

• To send you promotional emails, newsletters, or marketing materials related to Phos products and services, if you have opted into receiving them.

• To comply with legal obligations, resolve disputes, and enforce our agreements.

 

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with the following entities in the course of business operations:

• Service Providers: We may share your information with trusted third-party vendors and service providers who help us manage our website, process payments, or fulfill orders (e.g., payment processors, shipping companies, email marketing platforms).

• Legal and Regulatory Authorities: We may disclose your information to comply with applicable laws or regulations, or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, subject to the terms of this privacy policy.

 

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law (such as for legal, accounting, or reporting obligations). Once your information is no longer needed, we will securely delete or anonymize it.

 

5. Your Rights and Choices

As a resident of Utah, you have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccurate information.

• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

• Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly at Contact Us.

• Do Not Track: Some web browsers may offer a “Do Not Track” (DNT) feature, which sends a signal to websites to avoid tracking your online activities. Currently, we do not respond to DNT signals.

 

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access control procedures. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device that help us track your activity and remember your preferences. You can control cookies through your browser settings, but please note that some website features may not function properly if you disable them.

 

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Phos’ website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information as soon as possible.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us here.